About Sunflai Swimwear
Welcome to Sunflai Swimwear, your destination for premium beachwear and accessories. We cater to fashion-forward women who value quality, style, and effortless beach elegance. Our curated collection features designer swimwear, stylish cover-ups, and must-have beach accessories to make every seaside moment special.
Product Questions
Q: What brands do you carry at Sunflai Swimwear?
A: We proudly carry a selection of premium swimwear brands including Anne Cole, Beach Bunny, Beach Riot, Becca, Frankies Bikinis, Gottex, Helen Jon, and many more. Our Designers section showcases our complete brand portfolio.
Q: What types of products do you offer?
A: Our collection includes:
- Women’s swimwear (bikinis and one-pieces)
- Beach cover-ups and dresses
- Stylish beach accessories
- Footwear perfect for the shore
- Gift cards for the beach lover in your life
Q: How do I know what size to order?
A: Each product page includes detailed size charts to help you find your perfect fit. We recommend measuring yourself and comparing with our size guides. If you’re between sizes or need personalized advice, our customer care team at [email protected] is happy to help.
Ordering & Payment
Q: What payment methods do you accept?
A: We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.
Q: Is my payment information secure?
A: Absolutely! We use industry-standard encryption to protect all your payment information. We never store your full credit card details on our servers.
Q: Can I modify or cancel my order after placing it?
A: We process orders quickly to get your beachwear to you as soon as possible. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.
Shipping & Delivery
Q: Where do you ship?
A: We ship worldwide! However, we currently cannot deliver to some remote areas in Asia and certain other locations. During checkout, our system will confirm if we can deliver to your address.
Q: What are my shipping options?
A: We offer two convenient shipping methods:
- Standard Shipping ($12.95): Delivered via DHL or FedEx in 10-15 business days after dispatch
- Free Shipping: Available on orders $50+, delivered via EMS in 15-25 business days after dispatch
Q: How can I track my order?
A: Once your order ships, we’ll email you tracking information. You can follow your package’s journey right to your doorstep!
Q: Will I need to sign for my delivery?
A: Yes, for security purposes all our deliveries require a signature upon receipt.
Returns & Exchanges
Q: What is your return policy?
A: We want you to love your Sunflai pieces! You may return unworn items with original tags attached within 15 days of delivery. To initiate a return, please email our customer care team at [email protected].
Q: How long does it take to process my return?
A: Once we receive your return, please allow 5-7 business days for processing. We’ll notify you via email when your refund has been issued.
Q: Do you offer exchanges?
A: Currently, we process returns for refunds only. If you need a different size or color, we recommend placing a new order after your return is processed.
Contact Information
Have questions we haven’t answered here? Our Boston-based customer care team is always happy to help!
Email: [email protected]
Physical Address:
2913 Hummingbird Way
Boston, US 02210
Visit our Contact Page for more ways to reach us.